85% of our waking hours today are spent in verbal communication, which is as much listening as speaking.Yet most of us don't know how to listen.The average person is a "half -listener" hearing only half and retaining just a little of what he hears right after he hears it.
Real listening requires more than just simply letting sound leave into one ear.Just as reading requires more than just simplylooking at a printed page. Good listening demands active participation, and active participation begins with a focused attention.
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